Value Stream Owner Customer First


  • Amsterdam
  • IT
  • 8 - 15 year

the profile

What you are going to do

In less than three years, Mileway has grown into Europe’s leader in last mile real estate, with a 380 strong team and over twenty offices in ten countries. Currently, there are approximately 200 contractors helping Mileway grow, with just over half of them working in the IT department.

Technology is key in order to steer Mileway’s stormy growth in the right direction, and to accelerate it even further. The new Value Stream Owner for Customer First will report to the Head of IT and will be a senior member of the IT leadership team. He or she will have end-to-end responsibility for customer-facing technology products and services from concept to delivery and is responsible for building a new team.  

Education and Experience

  • Around 10 years’ experience in an IT/digital/data role. Spent at least five years working with complex organization-wide programmes;
  • Proven experience and track record in delivering innovation and growth for global companies;
  • Proven experience and track record in enterprise architecture (and expertise in IT and computer networking).
  • Proven track record in working with data insights (customer preferences);
  • Experience with Agile Transition and/or Scaled Agile Framework (SAFe) and the underlying principles;
  • Experience in leading multi-disciplinary teams of internal and external specialists, product owners, engineers, business analysts and project managers;
  • In-depth knowledge of customer-facing technology. Includes going digital in an omni-channel approach.


  • Conceptual skills;
  • Strategic thinking;
  • Leadership;
  • Result orientation.


2 reasons why this position would fit me
  • I love to work with customer-facing technology
  • Building high performing teams is what I like


2 reasons why this position would not fit me
  • A changing and growing environment doesn't suit me
  • I don't like working close to the business

The process

How are we going to work together?
  • Application

    Send us your resume and short motivation.

  • Introduction call

    Explain where you stand in your career and what your ambitions and career wishes are.

  • Assessment + Personal Interview

    After finishing our online assessment we will discuss your motives, achieved results, competencies and development issues.

  • Interview

    Have job interviews at our client.


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